General Information

Welcome to the Lunar Client! These Terms governs your access to and use of the Services, as defined herein, and any associated content related updates, upgrades, and features. These Terms are a legally binding agreement between you and Moonsworth, LLC. Read these Terms carefully before using the Services. By accessing the Services, you hereby agree and assent to all terms, conditions, and obligations herein. IF YOU DO NOT AGREE WITH THESE TERMS OR ANY PORTION THEREOF, YOU MAY NOT USE OR OTHERWISE ACCESS THE SERVICES.  

We may amend these Terms at any time by posting a revised version on the Website. Each revised version will state its effective date, which will be effective on or after the date in which it is posted or sent. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms. 

These Terms are, at all times, subject to our Privacy Policy, as amended from time to time.  

By using the Services, you confirm that you are above the minimum age and are not barred from using the Services under applicable law. 

THE LUNAR CLIENT IS AN INDEPENDENT MINECRAFT MOD. NEITHER THE LUNAR CLIENT NOR MOONSWORTH LLC IS AFFILIATED WITH, ENDORSED BY, OR OTHERWISE CONNECTED TO MOJANG AB OR THE MICROSOFT CORPORATION. THE TERMS “MINECRAFT,” “MOJANG,” MICROSOFT, AND ANY OTHER PRODUCT MARKS, TRADEMARKS, LOGOS, WORD MARKS, OR SERVICE MARKS, ALONG WITH MINECRAFT AND UNDERLYING MATERIALS THEREIN ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. USE OF THE FOREGOING DOES NOT IMPLY ANY AFFILIATION WITH OR ENDORSEMENT MOJANG OR MICROSOFT.   

OUR SERVICES ARE INTENDED FOR PERSONS OVER THE AGE OF 13 (OR 16 IN SOME JURISDICTIONS). IF YOU ARE UNDER THE AGE OF 13 (OR 16 DEPENDING ON YOUR JURISDICTION) YOU MAY NOT USE THE SERVICES.

1. Definitions

Account" means any Lunar Account or Lunar+ Account. 

Communication Services” means the chat function and any other related service that Lunar Client Users can use to communicate and interact with one another.  

"Company" means Moonsworth LLC. References to "us" "we," or "our" means Company, including any and all subsidiaries, parent companies, joint ventures, and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers, and directors. Company does not include affiliates or third parties (analytics or ad tech companies, or similar organizations). 

Cosmetic Items” means those digital items for use in Minecraft that are produced and offered for sale by the Lunar Client.  

Crypto Store” means the online store where Users may purchase gift cards, via Crypto Currency, to be used to purchase goods available on the Services. The Crypto Store is located at https://crypto.moonsworth.com/ 

"Dispute" means any controversy related to this agreement, including without limitation claims arising out of or relating to any aspect of the relationship between you and Company, claims that arose before these Terms, and claims that may arise after the termination of these Terms; however, this does not include claims related to or arising from the enforcement or protection of Intellectual Property Rights, and is subject to any applicable statutory consumer rights laws in your local jurisdiction. 

"Intellectual Property Rights" means any and all right, title, and interest of every kind whatsoever, whether now known or unknown, in and to patents, trade secret rights, copyrights, trademarks, service marks, trade dress and similar rights of any type under the laws of any governmental authority, including, without limitation, all applications and registrations relating to the foregoing. 

"Lunar+” means the paid version of the Services that grants subscribers access to exclusive content and discounts. 

Lunar Account" means any individual User account that is automatically created when you use the Services and is linked Minecraft account. 

Lunar+ Account” means the individual User account that is created when you subscribe to Lunar+. 

Lunar Client” a Minecraft mod server that is owned and operated by Company and available via the Website.   

Minecraft” means the computer game known as Minecraft, which is produced and operated by Mojang AB 

"Notice" means a delivered writing by email, courier, or postal delivery to the other party at their respective address and will be effective upon receipt. 

"Privacy Policy" means the Company policy regarding data privacy, which also governs your use of the Services and is incorporated herein by reference. 

"Protected Content" means all content, included as part of the Services and any compilation thereof including, without limitation, Cosmetic Items, the look and feel of the Services, the text, graphics, source code, sound recordings, musical composition, narrative, characters, images, literary works, and any other works of authorship or other materials contained therein, whether or not protectable by copyright, trademark, or other applicable law or legal theory.  

Services” means the Lunar Client as well as Lunar+, Jail MC Network, the Crypto Store, and the Website, inclusive of any associated services or materials thereon.  

“Terms” means these terms of service and end user license agreement and any terms, conditions, covenants, representations, warranties, obligations, and licenses contained herein. 

"User," "you" or "your" means any user of the Services, or any or owner, officer, employee, affiliate, or agent of the same that uses the Services or any portion thereof. 

User Generated Content” means any photos, images, likenesses, logos, marks, literary works, sound recordings, musical composition, audiovisual works and programs, modes, animations, names, and any other content or materials posted or otherwise integrated into the Services via the User including, without limitation, user-submitted info about parks and outdoor locations. 

Website” means the online website "https://www.lunarclient.com/" including all sub-pages, sub-domains, and associated domains thereof.  

2. License 

The Services are licensed to you for your personal use and entertainment. Company hereby grants you a personal, limited, non-transferable, fully, revocable, and non-exclusive License to use the Services for your non-commercial use, subject to your compliance with these Terms. You may not access, copy, modify or distribute the Services, unless expressly authorized by Company or permitted by applicable law. You may not reverse engineer or attempt to extract or otherwise use source code or other data from the Services, unless expressly authorized by Company or permitted by law. Company or its licensors own and reserve all other rights, including all right, title and interest in the Services and all materials or content therein, and all associated Intellectual Property Rights.  

If you purchase any Cosmetic Items or a Lunar+ subscription, Company hereby grants you a limited, non-exclusive, non-commercial license to use the Cosmetic Item or Lunar+ subscription within the Lunar Client.  You acknowledge and agree that you may not reproduce, re-distribute, transmit, copy, publish, publicly perform or display, or create derivative works based on the Cosmetic Item or otherwise use or exploit the Cosmetic Item in any manner not authorized by these Terms.

3. License Restrictions and Prohibited Conduct  

You may not do any of the following with respect to the Services or any components thereof:  

  1. Use the Services commercially or for a promotional purpose, except as otherwise authorized herein;  

  2. Copy, reproduce, distribute, display, publicly perform, publish, or use the Services or any portion or aspect thereof, in any way that is not expressly authorized in these Terms; 

  3. Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that this activity is expressly permitted by the applicable law of your country of residence;  

  4. Modify, adapt, translate or create derivative works based upon the Services or any part thereof, except and only to the extent that such activity is expressly permitted these Terms or by applicable law notwithstanding this limitation; 

  5. Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Services;  

  6. Access the Services or any website, server, software application, or other computer resource owned, used and/or licensed by Company, by means of any robot, spider, scraper, crawler or other automated means for any purpose, or bypass any measures Company may use to prevent or restrict access to any website, server, software application, or other computer resource owned, used and/or licensed to Company;  

  7. Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;  

  8. Harvest or collect the email addresses or other contact information of other Users;  

  9. Use the Services for any illegal purpose, or in violation of any local, state, national, or international law or regulation, including, without limitation, laws governing intellectual property and other proprietary rights, data protection and privacy.  

4. Children Under 18

  1. By using the Services, you warrant and represent that you: 1) are at least 18 years of age and otherwise legally competent to read, understand and accept the provisions of this agreement; or 2) are a minor who has been authorized under the provisions of Section 4(b) below. 

  2. If you are the legal guardian of a minor, you can choose to allow use of the Services by that minor instead of yourself subject to the following provisions: 

    i. You acknowledge, and further agree that the aforementioned minor is entering into an agreement with your consent; 

    ii. You acknowledge, and further agree you are entirely responsible for all the provisions in these Terms; 

    iii. You acknowledge, and further agree, you are legally responsible for all actions of that minor, including but not limited to any payments, damages and/or liabilities related to the actions of that minor; 

    iv. In consideration of Company allowing access to the Services by a minor, and in addition to the indemnification provisions set forth herein, the foregoing adult hereby guarantees and agrees to pay for any and all liabilities of any nature whatsoever incurred under this agreement and to defend, indemnify and hold harmless Company with respect thereto.

5. Account 

When use the Services, a unique Lunar Client Lunar Account will automatically generate for you that is linked to your personal Minecraft account. When you subscribe to Lunar+, your Lunar Account becomes a Lunar+ Account. A Lunar+ Account grants you access to exclusive discounts and content on the Services, including access to Cosmetic Items that are only available to Users with Lunar+ Accounts. 

All Accounts are subject to these Terms. You are solely responsible for maintaining the confidentiality and security of your Account and password. Such security includes but is not limited to restricting access to your computer, laptop, tablet, or mobile device that you use to access the Services and/or where such password may be stored. You agree that you are solely responsible for all activities and actions that occur under the auspices of your Account. You agree not to assign or otherwise transfer your Account to or share your password with any other person or entity. You acknowledge and agree that Company is not responsible for third-party access to your Account that results from theft or misappropriation of your password or other Account credentials. You hereby acknowledge and agree that any action taken under your Account will be presumed to have been authorized by you. 

You further acknowledge and agree that by using Minecraft or setting up a Minecraft account, you may be subject to an agreement(s) with the Microsoft Corporation and/or Mojang AB. For your reference, Mojang’s terms and conditions are available here and the Microsoft services agreement is available here. You acknowledge and agree that Company is not a party to any of the foregoing agreements or any other agreements between you and Microsoft and/or Mojang and compliance with such agreements is not monitored, enforced, or controlled by Company. If Company receives notice that your activity violates any of the foregoing or any similar agreement between you and Microsoft, Mojang, or any other third party, Company may, in our sole discretion take action against your Account to bring you into compliance with such agreements. Such actions may include canceling a transaction and suspending or terminating your Account privileges and/or removing certain payment methods. 

You further acknowledge and agree that by signing up for a Lunar Account via your existing Minecraft account, you are providing Company with limited access any information including any personal information about you contained within in your Minecraft Account and associated credentials for the purpose of creating and interacting with your Lunar Account.

Lunar+ Subscription 

Lunar+ requires a Lunar Account. A subscription to Lunar+ may grant you access to certain discounts and promotional offers that can be applied to purchases made on the Services. Such discounts and promotional offers are subject to change at any time without notice. A breach of these Terms may result in the termination of your Lunar+ subscription and Lunar+ Account. 

You may pay a one-time fee for the subscription term of your choice, or you may set up recurring payments that are charged automatically at the end of the applicable subscription term at the then-current subscription price. 

Recurring Payments

If you elect to purchase Lunar+ via recurring payments, you acknowledge and agree that the payment method you provide will be automatically charged at regular monthly intervals, indefinitely,  unless your subscription is cancelled. Lunar+ subscription prices are subject to change at any time. 

YOU MAY CANCEL YOUR LUNAR+ SUBSCRIPTION AT ANY TIME BY FOLLOWING THE INSTRUCTIONS FOUND HERE. CANCELLATIONS ARE PROCESSED VIA TEBEX, AND WE ARE NOT RESPONSIBLE FOR ANY DELAYS WITH RESPECT TO CANCELLATIONS. WHEN YOU CANCEL YOUR LUNAR+ SUBSCRIPTION, YOU CAN CONTINUE TO ENJOY ACCESS TO YOUR LUNAR+ ACCOUNT FOR THE REMAINDER OF THE SUBSCRIPTION TERM FOR WHICH YOU PAID. 

For more information on how the Lunar+ Program affects your data privacy rights, please see our Privacy Policy and Loyalty Program Privacy Notice.  

YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS NOT A BROKER, FINANCIAL INSTITUTION, CREDITOR, INSURER OR CHARITABLE ORGANIZATION AND COMPANY HAS NO CONTROL OVER THE CONDUCT OF OR ANY INFORMATION PROVIDED BY ANY THIRD-PARTY PLATFORM, INCLUDING ANY TERMS, SERVICES, CONDITIONS, REPRESENTATIONS, COVENANTS, OR WARRANTIES SET FORTH IN ANY AGREEMENT BETWEEN YOU AND SUCH THIRD PARTY PLATFORM AND COMPANY HEREBY DISCLAIMS ALL LIABILITY IN THIS REGARD TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

6. Electronic Communication 

Each and every time you send an email or other electronic communication to Company, such communication will constitute an electronic communication. By using the Services, you consent to receive electronic communications and you agree that all agreements, Notices, disclosures and other communications that Company provides to you via electronic communication, individually and collectively, satisfy any legal requirement that such communications be in writing.

7. Cosmetic Items

We may make available for purchase certain Cosmetic Items on the Company Website. Any information regarding Cosmetic Items (including pricing) and the availability of any Cosmetic Items (including the validity of any coupon or discount) are subject to change at any time without notice. Tebex Limited is an authorized reseller with respect to Cosmetic Items purchased via credit card. Tebex has the ability to set its own prices. Prices listed on the Website are the suggested retail price and Tebex may change the pricing of any Cosmetic Items in its discretion at any time without notice. You acknowledge that we do not control the prices of Cosmetic Items purchased via credit card and we shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Cosmetic Items, Website, or Service. We make reasonable efforts to accurately display the attributes of Cosmetic Items, including the applicable colors, however the actual colors you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.  

By making a transaction, you represent that the applicable Cosmetic Items will be used only in accordance with these Terms. You agree that you will not resell any Cosmetic Items obtained through a transaction, unless we have provided our express prior written consent for you to do so.

8. Transactions

If you wish to purchase a Cosmetic Item or subscribe to Lunar+, you are required to pay the applicable purchase price. Unless otherwise indicated, all fees and other charges are in U.S. dollars, and all payments shall be in U.S. currency or the equivalent amount of cryptocurrency as excepted by Coinbase Commerce. You must be at least 18 years of age or have your parent or legal guardian’s permission prior to making any purchase via the Services including, but not limited to, prior to purchasing a Lunar+ subscription.  

Billing and Account Information.

  1. We partner with Tebex Limited and Tebex Inc. (“Tebex”) (www.tebex.io) in connection with the sale of Cosmetic Items and Lunar+ subscriptions via credit card. If you wish to purchase Cosmetic Items or Lunar+ subscriptions via credit card, you must do so through Tebex as a licensed reseller and merchant of record with respect to the Cosmetic Items and as a payment processor with respect to Lunar+ Subscriptions. In order to make any such purchase from Tebex, you must agree to their terms, available at checkout.tebex.io/terms. If you have any billing or transactional inquiries regarding a purchase made through Tebex, you should contact Tebex support at www.tebex.io/contact/checkout in the first instance. For other inquiries, such as regarding the server, gameplay or community-related questions, please contact us here. The foregoing does not apply to the purchase of any Cosmetic Items or Lunar+ subscriptions made via cryptocurrency or any other method. 

  2. We also partner with third-party payment processors including PayPal, Coinbase Commerce, and XSolla (together with Tebex each a “Third Party Platform”) to facilitate credit card and other payments, in connection with your purchase of the Cosmetic Items or Lunar+ subscriptions. Payment processing time will vary depending on your location. You will receive a receipt from the applicable Third Party Platform confirming payment.  If your payment is rejected for any reason, including insufficient funds, Company reserves the right to contact you directly to seek payment. By using a Third Party Platform, you may be subject to an agreement with such Third Party Platform. If Company receives notice that your activity violates any agreement between you and or any Third Party Platform, Company may, in our sole discretion take action against your Account to bring you into compliance with such agreements. Such actions may include canceling a transaction, suspending your Account privileges and/or removing certain payment methods. You agree to provide current, complete, and accurate purchase information for all transactions conducted via Third Party Platforms. 

  3. Recurring Payments. If you elect to pay for your Lunar+ subscription using recurring payments, you acknowledge and agree that the payment method you use to pay for your Lunar+ subscription will be automatically charged at the intervals you choose unless your subscription is cancelled. Lunar+ subscription prices are subject to change at any time.  

  4. CANCELLING LUNAR+ SUBSCRIPTION. YOU MAY CANCEL YOUR LUNAR+ SUBSCRIPTION AT ANY TIME. IN ORDER TO CANCEL YOUR LUNAR+ SUBSCRIPTION AND STOP RECURRING PAYMENTS, REFER TO THE EMAIL SENT TO YOU AT THE TIME OF PURCHASE OR VISIT https://checkout.tebex.io/payment-history/recurring-payments. MORE INFORMATION ON  CANCELLATION INSTRUCTIONS CAN BE FOUND HERE. UPON CANCELLATION OF YOUR LUNAR+ SUBSCRIPTION, YOU MAY CONTINUE TO ACCESS LUNAR+ FOR THE REMAINDER OF THE SUBSCRIPTION TERM FOR WHICH YOU HAVE BEEN CHARGED. IF YOU WANT TO UPDATE YOUR CREDIT CARD INFORMATION, CONTACT TEBEX AT www.tebex.io/contact/checkout. 

  5. YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS NOT A BROKER, FINANCIAL INSTITUTION, CREDITOR, INSURER OR CHARITABLE ORGANIZATION AND COMPANY HAS NO CONTROL OVER THE CONDUCT OF OR ANY INFORMATION PROVIDED BY ANY THIRD PARTY PLATFORM, INCLUDING ANY TERMS, SERVICES, CONDITIONS, REPRESENTATIONS, COVENANTS, OR WARRANTIES SET FORTH IN ANY AGREEMENT BETWEEN YOU AND SUCH THIRD PARTY PLATFORM AND COMPANY HEREBY DISCLAIMS ALL LIABILITY IN THIS REGARD TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. 

  6. NOTWITHSTANDING THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT ANY COSMETIC ITEM OR LUNAR+ SUBSCRIPTION SOLD BY COMPANY IS PROVIDED ON AN “AS IS” BASIS AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, COMPANY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, AS TO THE COSMETIC ITEM, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING OR TRADE USAGE. 

  7. Refunds. To the maximum extent permitted by applicable law, all purchases of Lunar+ subscriptions are final and Company does not offer refunds with respect to Lunar+ subscriptions. Company may, in its sole discretion, issue refunds to users that purchase defective or otherwise unacceptable Cosmetic Items. To request a refund, please contact our support website here. For customers located in the UK or the EU, please see  

    i. Right of Withdraw for UK and EU Consumers: If you are a resident of the United Kingdom or European Union/EEC you have a right to withdraw and receive a refund from certain transactions. However, please note that by purchasing any Cosmetic Items or other digital goods, you agree to waive this right and any refunds will be subject to Company’s sole discretion. For more information on this right, please see our Notice of the Right of Withdrawal, located in Section 29 below.   

  8. Crypto Payments and Gift Cards. We offer Users the opportunity to purchase Cosmetic Items and Gift Cards, via crypto currency, to purchase goods and services available within the Services. All such purchases must be made via our Crypto Store. For more information on Gift Cards and Crypto Purchases, please consult our Crypto and Gift Card Payment Terms and Conditions.

9. Intellectual Property Ownership 

All Protected Content is the property of Company or its third-party suppliers/licensors and protected by copyright, trademark, and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright, trademark and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Protected Content, in whole or in part, found within the Services. Your use of the Services does not entitle you to make any unauthorized use of any of the Protected Content, and in particular you shall not delete or alter any proprietary rights or attribution notices in any Protected Content. You shall use Protected Content solely for your personal use, as outlined in these Terms, and will make no other use of the Protected Content without the express written permission of Company and/or Protected Content’s third-party owner, if applicable. You acknowledge and agree that you do not acquire any ownership rights in any Protected Content. Except as provided for herein, these Terms do not grant any licenses, express or implied, to the Protected Content or any other intellectual property of Company, our licensors, or any third-party.

10. User Generated Content  

By creating any User Generated Content, you hereby grant Company a nonexclusive, perpetual, irrevocable, worldwide, royalty-free, paid-up, fully transferable and sublicensable license to reproduce, modify, host, copy, display, publicly perform, create derivative works of, publicly display, transfer, or otherwise use or exploit such User Generated Content, in whole or in part, including within the Services and for any commercial, promotional, publicity, and marketing purposes.  

You hereby represent that any User Generated Content you create is wholly original and you own all right, title, and interest to such User Generated Content or otherwise have the legal right and authority to integrate such User Generated Content into the Services and grant the license to Company as described herein. You further warrant that the authorized use or exploitation of the User Generated Content, will not violate any third-party rights including, without limitation, any copyright, trademarks or other intellectual property rights, privacy rights, or statutory or common law rights of publicity in any jurisdiction.  

Company reserves the right to remove any User Generated Content that does not comply with the Agreement. Company may also remove User Generated Content that violates someone else’s rights, including without limitation any trademarks, copyrights, patent rights or similar, as well as statutory and common law rights of publicity. Finally, Company may remove the following:

  1. User Generated Content that harasses, defames, or disparages any individual including any harassing or pejorative comments based on any individual’s sex, sexual orientation, sexual preference, transgender status,  gender identity, race, ethnicity, religion, or other protected class; or 

  2. User Generated Content that may be considered misleading, fraudulent, or otherwise unlawful or that is uploaded for an illegal or unauthorized purpose.  

You acknowledge and agree that a violation of this Section 10 will constitute a material breach of this Agreement and if Company discovers you violated the Section it may, in its sole discretion, revoke your access to the Services at any time without Notice or refund.

11. Use of Communications Services.  

You agree to use the Communications Services only to post, send, and receive written communications that are proper and related to the Services. Materials uploaded to a Communication Service may be subject to posted limitations on usage, content, reproduction and/or dissemination. You acknowledge and agree that materials you upload to a Communication Service shall be deemed User Generated Content.  

YOU MAY NOT UPLOAD ANY PHOTOGRAPHS, PICTURES OF DOCUMENTS, PDFS, OR OTHER DOCUMENTS TO THE COMMUNICATION SERVICES. You are responsible for adhering to any limitations on your use of the Communications Services set forth herein and Company reserves the right to terminate your access to any or all the Communications Services at any time, without Notice, for any reason whatsoever. 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, pornographic, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary licenses, consents, and permissions therefor; upload files that contain viruses, malware, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose; conduct or forward surveys, contests, pyramid schemes, or chain letters; download any file uploaded by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations. 

Company has no obligation to monitor the Communication Services. However, Company reserves the right to review any and all materials uploaded to a Communication Service and to remove any materials in its sole discretion.  

YOU SHOULD ALWAYS USE CAUTION WHEN GIVING OUT ANY PERSONAL IDENTIFYING INFORMATION ABOUT YOURSELF OR YOUR CHILDREN OR FAMILY IN ANY COMMUNICATION SERVICE. COMPANY DOES NOT CONTROL OR ENDORSE THE CONTENT, MESSAGES OR INFORMATION FOUND IN ANY COMMUNICATION SERVICE AND, THEREFORE, COMPANY SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO THE COMMUNICATION SERVICES AND ANY ACTIONS RESULTING FROM YOUR PARTICIPATION IN ANY COMMUNICATION SERVICE. 

12. Service Availability and Termination  

You acknowledge and agree that:

  1. Company has the discretion to immediately terminate or restrict access to the Services or any portion thereof, at any time, for any reason, without Notice and without liability to you; 

  2. Access to the Services may be interrupted for reasons within or beyond the control of Company and that Company cannot and does not guarantee you will be able to use the Services whenever you wish to do so; 

  3. The Services may not be offered in all countries or geographic locations. 

25. Miscellaneous 

Company’s performance of the obligations described herein is subject to existing laws and legal process, and nothing contained in these Terms are in derogation of Company's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by Company with respect to such use. 

These Terms, the Privacy Policy, and any other document incorporated herein by reference constitute the entire agreement between you and Company with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Company with respect to the Services. A printed version of these Terms and of any Notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these Terms and all related documents be written in English. 

These Terms are non-transferable, and you may not assign your rights and obligations under these Terms without the express written consent of Company.

28. Contact  

If you have any questions regarding your use of the Services or compliance with these Terms, please contact us at [email protected]

29. For EU/UK Residents: Right of Withdrawal

  1. Right of Withdrawal: Pursuant to the EU Consumer Rights Directive (the “Directive”) All Users who are residents of the European Union or United Kingdom have a right to withdraw from any purchase of Cosmetic Items or other goods or services, whether digital or physical (collectively “Goods”) made via the Services, for any reason. For any Goods that you purchase online, you agree that the withdrawal period will expire upon the sooner of fourteen (14) days after you purchase the Goods or 14 days after you download such Goods. For any physical Goods, your Right of Withdrawal will expire 14 days after you take possession of the Goods.  

    To exercise the right of withdrawal, you must provide us an unequivocal statement that you wish to withdraw from the purchase and no longer access or have use of the applicable Goods within the Services. Specifically, your statement must provide:  

    1) Date of request 

    2) Your name and address (if sent request sent my physical mail) and the name of your Account 

    3) The following statement: “I hereby give notice of my decision to withdraw from the purchase of the following (Good(s) that you purchased, along with the date of purchase).  

    4) Please sign the form if you send your request via physical mail and not via the automated form.  

    To exercise your Right of Withdrawal, please contact our support website here, or write to us at [email protected]

  2. Effects of Right of Withdrawal: In the event you exercise your right of withdrawal we will, within 14 days of the request reimburse all payments received from you with respect to the applicable Goods, provided that if you made use of the Goods, we may deduct from the reimbursement an amount proportional to such use.  We will reimburse you via the same means of payment that you used for the initial transaction. For any physical Goods, we may withhold reimbursement until we receive the applicable goods. You must return all physical Goods within 14 days of your request to receive reimbursement and you will be responsible for all associated shipping and handling costs. Please note that, upon your exercise of the Right of Withdrawal, your Account will no longer have access to the applicable Goods in any form of the Services.

  3. Exceptions of the Right of Withdrawal: You acknowledge and agree that, pursuant to the Directive, your Right of Withdrawal will not apply in the following circumstances, among others:  

    1) Service contracts after the service has been fully performed if the performance has begun with  your prior express consent, and with the acknowledgement that you will lose his right of withdrawal once the contract has been fully performed;  

    2) Any Goods that are made to your specifications or are personalized;  

    3) Any Goods that, after delivery, according to their nature, are inseparably mixed from other items;  

    4) The supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery; 

    5) The supply of digital goods including, but not limited to, Cosmetic Items which are not supplied on a tangible medium if the performance has begun, subject to your prior express consent and acknowledgment that you thereby lose your Right of Withdrawal. Note that, when you purchase any Cosmetic Items from Tebex, you will waive your Right of Withdrawal.